Developing a custom steamer allowed Firehouse Subs to streamline its kitchen workflow and improve the customer experience.

Firehouse Subs opened its first location in downtown Chicago. Growth has been steady for the nearly 900-unit chain headquartered in Jacksonville, Fla.

While distinctive wall murals seem to be en vogue in many new and refreshed restaurants, they have long been an iconic part

Location may still be king, but in today’s restaurant real estate market, strong business intelligence must support curb appeal.

Steering Toward Higher Profits with Drive-Thrus