When the COVID-19 pandemic effectively forced a nearly nationwide shutdown of in-person dining in 2020, establishments like Pizza Inn had an existential crisis.
Like most restaurateurs during the COVID-19 pandemic, Lisabet Summa, co-owner of Big Time Restaurant Group, had to adapt expediting stations to make order fulfilment as
The COVID-19 pandemic led to a surge in drive-thru and curbside pickup, and QSRs were well-positioned to take the lead. As demand for drive-thru service spiked, car
Creating welcoming, attractive private dining spaces is essential to the business plan for many restaurateurs.
Makelines foster interaction between guests and staff, offering high customization, and using fresh, visually attractive fruits, vegetables and other fare to convey a
For many customers, sights and sounds are important parts of a restaurant visit. Whether it’s background music, a lively pop soundtrack, TVs showing a big sporting event
You only get one chance to make a first impression. Typically, a patron’s first take of a restaurant centers on the entry area, both inside and outside. The entrance’s
Wall coverings are one of the keys to realizing the design vision. They can serve as backdrops that frame a space, provide wayfinding cues or, in the case of
Of all the tools available to designers to create a distinctive appearance, none may be more powerful than graphics. Logos, posters, menu boards,
The arrival of spring may bring daffodils and gentle breezes, but it also signals the arrival of restaurant patrons who want to sit outside.
Light Emitting Diode (LED) lighting technology has come a long way and is developing so quickly that even lighting designers are
This better-burger chain has introduced a new prototype to emphasize food quality and its 21 burger recipes.
A restaurant’s audiovisual system’s ability to influence the dining atmosphere is undoubtedly a powerful factor. “AV systems are no longer thought of as vanity
Finding the right soundscape requires balancing art and science.
Successful private dining rooms provide a relaxing environment for guests and a functional space for staff.
General Tso’Boy, originally a flea market pop-up in New York City, will open its first brick-and-mortar restaurant in Austin
Organizing systems to speed throughput, maintain quality and improve accuracy determines drive-thru success.
Jimmy Buffett is definitely living his best life.
Designing and Positioning Server Stationsfor Efficiency
Restaurant queuing evokes different responses in people depending on their relationship to the line. If you’re an operator standing at the front of a long, snaking line,
When there’s nowhere to go but up, smart design strategies help restaurants rise to the
A well-designed and well-equipped outdoor patio can be a boon for restaurant guests and owners alike, offering a pleasant, al fresco dining
When customers enter a fast-casual restaurant, they head straight for the service line. That’s where they view the menu, place their orders, select from ingredients on
Advancements in lighting design and technology make it easier for restaurant operators to think outside the box. Once-standard fixtures are giving way to design-integral