With a few bright ideas, chains can add a little something unexpected to delight and entertain guests while still staying true to their brand.

This two-story space with a sophisticated downstairs dining room and a loft bar upstairs offers a new take on luxe Italian dining in Chicago’s River North

There are a few key ways operators can pull together their product, service and environment.

Starbucks will open its first Roastery and Reserve Tasting Room next year in Shanghai, standing twice as large as the Seattle