When the COVID-19 pandemic effectively forced a nearly nationwide shutdown of in-person dining in 2020, establishments like Pizza Inn had an existential crisis.

Automats — where patrons could get food and beverages from a space filled with vending machines — were last popular nearly 100 years ago. It seems the format may be

In the age of COVID-19, the time has come to recast the self-service model.As hospitality designers and strategists, we can seize this opportunity to rethink

Coolgreens operates 10 fast-casual restaurants across Oklahoma, Nebraska and Texas.

Mexican fast-casual chain Moe’s Southwest Grill will launch an all-digital/kiosk-only prototype, with the first two iterations slated to open in Pittsburgh and