Tagged Articles

Breaking Down Drive-Thrus

Speed and efficiency are the hallmarks of any foodservice operation, but for drive-thrus, these aspects are crucial.

Form + Function: Finishing Touches

In an Instagram world where a few posts can catapult a restaurant’s popularity, restaurateurs worry about far more than food and service.

Healthy Growth for Healthy Concepts

Healthy eating is in.

Best Practices for Eye-Catching Exterior Design

Vincent Celano, principal and founder, Celano Design Studio, offers nine best practices for creating eye-catching exterior design.

Form + Function: Wayfinding

For best results, it’s important that wayfinding elements clearly support their intended purpose and are in sync with your branding.

QSR Prototypes

Here, we take a look at handful of QSRs embracing and investing in technology.

Specifying Outdoor Signage

Signs provide a prime opportunity for restaurant operators to get the word out and get people in the door.

Restaurants get an Outside Overhaul

The exterior is crucially important in getting customers inside.

Drive-Thrus Trends

The COVID-19 pandemic led to a surge in drive-thru and curbside pickup, and QSRs were well-positioned to take the lead. As demand for drive-thru service spiked, car queues and wait times lengthened. As a result, many chains scrambled to find ways to make drive-thrus more efficient.

How to Optimize Menu Boards

Your menu board is often the first thing customers look for as they enter your restaurant and it’s a very important tool, both for selling and connecting with guests.

How To Message Safety

Designing and fitting out restaurants to create experiences is a big part of the hospitality equation. But, thanks to the pandemic’s disruption, those experiences can no longer simply project vibe, ambience, smooth functionality and Instagram-worthy aesthetics.

Burger King, Tim Hortons and Popeyes Modernize Drive-Thru Experience

Restaurant Brands International Inc. will modernize its drive-thru experience at more than 10,000 Burger King and Tim Hortons locations. 

Juice It Up! Debuts New Flagship

This corporate-owned location will also serve as an innovation kitchen for R&D and as a training and test center to develop and share best practices with franchisees systemwide.

Six Best Practices for Adding a Walk-Up Window

When COVID-19 upended the way restaurants do business, many considered alternative ways to cater to their customers. Some added drive-thrus, others delivery, and a few added walk-up windows.

Five Ways to Go Touchless in Restaurants

As the U.S. opens up, many changes are going into place for restaurants and one of them is a move to touchless, both in the digital and the analog realms.

Sign of the Times

Using signage correctly can enhance your customers’ experience — and your brand.

Fazoli’s brought the inside outside as part of a signage upgrade of its drive-thru. The goal of the upgrade included highlighting freshness, furthering the branding, emphasizing value and making the entire experience more pleasant.

Meatheads Gets New Menus

Fast-casual concept Meatheads Burgers & Fries has rolled out new menu boards across all 17 of its locations.

Signage and Menu Boards

Restaurant menus are increasingly moving into the digital universe and onto customers’ phones. Such was the case even before COVID-19, led primarily by fast-casual and QSR operations.

What’s on Your Walls? Digital Displays Transform Interior Design

Flexible, artistic digital displays are transforming interiors.

Absolutes of Menu Board Optimization

Strategically sound menu board optimization generates significant returns on investment. We routinely see 5 percent to 10 percent increases in overall sales. Optimized menu boards can also shave precious seconds off the order process, speeding throughput and boosting customer satisfaction and loyalty.

Consider This: Restaurant Signage

Signs of all shapes and sizes have long been a standard part of a restaurant. From the roadside sign that serves as a beacon drawing customers to an establishment to one that indicates where to find silverware and napkins, all signs look to achieve the same goal: to direct a person to or through a space. What signs look to achieve may not have changed over the years but how they do it continues to evolve considerably.