Despite a pandemic and a recession, Peter Cancro, CEO of Jersey Mike’s Subs, has been giving back, plotting a course to further success and upending what a brand is
Six months into the COVID-19 pandemic, and nearly 1 in 6 restaurants are closed either permanently or long-term. That equals nearly 100,000 restaurants.
Opening a new restaurant is extremely stressful at any time but the COVID-19 pandemic has made nearly everything exponentially more difficult.
When COVID-19 upended the way restaurants do business, many considered alternative ways to cater to their customers. Some added drive-thrus, others delivery, and a few
Some ideas that could help full-service operations make guests feel safer while dining on premises.
While much of the discussion surrounding COVID-19 has focused on how dining room shutdowns aimed at slowing the spread of the virus also slowed the restaurant businesses,
The extraordinary events of 2020 have spelled turmoil, upheaval, retrenchment and, in many cases, surrender for much of the restaurant industry.
With medical experts deeming the coronavirus less transmittable outside, outdoor dining is likely to appeal to many consumers and help draw them back to dining out. To
As the U.S. opens up, many changes are going into place for restaurants and one of them is a move to touchless, both in the digital and the analog realms.
In the two months since I last wrote an editor’s letter, the entire planet has been affected by the COVID-19 pandemic. As I write this, more than 50,000 people have died
Traditional disaster preparedness involves creating a plan for when chaos strikes, whether it’s brought forth by Mother Nature or manmade. As COVID-19 continues to shape
At the start of the year, GameWorks, Inc., an eight-unit “eatertainment” chain that pairs gaming and dining, had plans to add five units and dramatically increase its
Restaurants are pivoting to offer pickup, delivery and drive-thru during the COVID-19 pandemic. Never before has such widespread upheaval hit the restaurant industry.
Steve Starr, president of starrdesign, explains the tectonic shift restaurants are facing due to sudden changes in guests’ priorities, and how to address them.
Reports that buffet dining is dead have been greatly exaggerated. Pizza Inn launched a Right-Way Buffet effort to reassure guests as restaurants continue to reopen across
After the COVID-19 pandemic forced the closure of thousands of restaurants and other foodservice operations nationwide, many businesses had to quickly shift gears and
Mexican casual-dining chain On The Border Cantina reopened dining rooms at 45 restaurants across 5
Boca Raton, Fla.-based fast-casual Miami Grill announced a new prototype in the wake of the COVID-19 pandemic that does not include a dining room. Instead, it focuses on
Restaurants are doing all they can to reassure customers that they’re clean and sanitary.
Market research firm Datassential has been fielding surveys weekly since the beginning of the COVID-19 outbreak.
Restaurant chains are scrambling to find ways to continue operations in the midst of an unprecedented global pandemic. Here’s a round-up of some and their solutions.
Getting creative in the restaurant industry doesn’t just put you ahead now. It keeps your restaurant alive.
What’s it like to open an independent restaurant at the start of a pandemic?