Fast-casual chain Panera Bread will now offer drive-thru service nationwide.
Customers who order ahead using the Panera app or website can choose drive-thru pickup option. Upon arrival at the Panera location, customers who chose this option can roll through the chain’s drive-thru lane to collect their orders. Panera will also offer traditional drive-thru service, meaning customers can pull up to an ordering screen and verbally convey their selections to a restaurant representative.
Panera reports that its digital channels account for more than 50% of its systemwide sales. The company reports that on average it handles more than 3 million transactions from its digital channels on a weekly basis.