Tijuana Flats’ updated prototype strives to modernize the chain’s design, improve kitchen efficiencies and provide a technological overhaul. The fast-casual Tex-Mex chain rolled out a new design in Noblesville, Ind., in November.
“The new prototype is really a game changer for us,” says Eric Taylor, vice president, development for Tijuana Flats. “It proves how this brand is willing to evolve and continue to get better. We didn’t change everything, but we improved what was already popular.”
The new prototype features a spacious layout, higher ceilings and technological enhancements. Menu boards are now digital and feature upgraded technology that allows them to be updated regularly, and each location will have a ticker display that can show everything from the latest news headlines to food and drink specials.
The new design also includes technology updates to improve communication between the customer and the kitchen, which will speed up the dining process and reduce mistakes.
Tijuana Flats plans to open more new locations with the upgraded prototype in 2021 and it plans to renovate existing units to match the model. The chain plans to open the first corporate-owned store in March.