The number of available restaurant apps in the casual-dining segment continues to grow as does adoption among all age groups, according to a new study by Market Force
Chipotle Mexican Grill opened its 2,500th restaurant, this one in Concord, Calif. It’s a milestone that comes on the heels of a reorganization and a focus on tech for the
According to Yogi Berra, “The future ain’t what it used to be.” As it turns out, he could have been talking about today’s restaurant industry. For decades, the restaurant
Great restaurant design has always been part art, part science.
Technology can be used in your restaurant to impact the customer experience, communicate the concept's brand messaging and increase an operation's efficiency. However,
Two years ago, a German town experimented with embedding traffic signals into the ground to alert smartphone users of a tram’s arrival. And in England, a borough in
Data science is a critical tool in everything from site selection to customer retention.
When was the last time a new customer walked into a restaurant without having checked it out online?
Mobile technology is top of mind for many restaurant franchise owners and franchisors, according to the results of a survey conducted by TD Bank at the
It’s a sign of the future: Birdcall is a new restaurant chain in Denver that doesn't have traditional front of house staff.
The IT industry is constantly evolving, and new technology continues to have a profound impact in restaurants across the country. We are at a point in time
Formerly CEO of Cosi, president of Long John Silver’s and CMO of Subway, Kevin Armstrong recognizes the benefits that good data can bring to the table,
Customer-facing technology requires savvy design decisions.
Restaurants are finding great new ways to enhance the guest experience using technology. For some, that means more customer-facing tech tools; for others, it’s all about
foodlife, a single-unit, fast-casual concept of LEYE in Chicago’s Water Tower, does not have
Customer-facing technology has been used by independent operators and smaller chains for a number of years. Recently, however, some of the giants have gotten on board.
Some would argue that restaurants have been behind the curve on tech. I’m inclined to agree. Why should a high-touch hospitality industry be overly concerned
Restaurant delivery apps do not cannibalize in-store visits, according to a new report from data insights firm Sense360.
Healthy fast-casual chain UFood Grillentered the Maryland market with a 42-seat, 2,000-square-foot location in Owings Mills. It
While new technologies promise to make restaurants more efficient, operators should focus on using them to improve the customer experience.
Promising "happiness...and a side" in about 60 seconds, Los Angeles-based Box Brands aims to shake up the fast-food industry with its interactive, automated fresh burrito
Less than eight months after announcing a partnership with Ziosk to bring tabletop tablets to all company-owned restaurants, ...
The year is 1912. Do you know where your lunch is? If you live in New York City, there is a good chance that it's behind small glass doors at the Horn & Hardart
Would your spouse believe that you've changed simply because you drop a couple of hundred dollars on some expensive new denim and a designer jacket? (Well, my wife tells
Tablet technology puts flexibility, control – and fun – in customers' hands.